Xerox announced that Quocirca, a leading global market insight and research firm, has named the company a leader in its 2025 Managed Print Services (MPS) Landscape report. Lexmark, which joined Xerox through acquisition earlier this year, was also named a leader, forming what Quocirca called “a new powerhouse in the print industry.”
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This is the 16th consecutive time that Quocirca has named Xerox a leader in MPS and the 13th time for Lexmark.
“This recognition as a leader in Quocirca’s 2025 MPS Landscape report is a testament to our relentless focus on innovation, security and client success,” said Mr. Billy Spears, chief product development and delivery officer at Xerox. “Together with Lexmark, we are creating a winning combination that empowers our clients to transform their workplaces and achieve new levels of efficiency, agility and sustainability.”
The combined organization serves over 200,000 clients in more than 170 countries and brings together Xerox advanced cloud, analytics, AI/machine learning, and workflow automation expertise with Lexmark’s global IoT infrastructure and end-to-end technology ownership.
“The post-merger combination of Xerox and Lexmark should provide customers of both companies with an even richer MPS offering than they have had to date,” Quocirca noted.
Highlights from the Quocirca 2025 MPS Landscape Report
Xerox: Leading Through Innovation and Security
- Consistent global service experience: Xerox delivers a unified MPS toolset across all regions, ensuring “seamless collaboration” and a consistent client experience.
- Cloud-first approach: Xerox Workplace Cloud enables direct-to-cloud printer connectivity, centralized fleet management and zero-trust-based print security.
- AI-powered automation: Investments in AI, ML and robotic process automation drive proactive alerts, intelligent recommendations and streamlined workflows.
- Sustainability leadership: Xerox offers ISO 14068-certified Verified Carbon Neutral MPS services and advanced analytics for lifecycle emissions and ESG reporting.
- Comprehensive security: The company’s layered, zero-trust security approach spans devices, data, documents and users, with continuous monitoring and proactive remediation.
Lexmark: Strength in IoT, Analytics and Security
- Global IoT infrastructure: Lexmark’s single global system provides “complete visibility” and consistency in reporting across device fleets worldwide.
- End-to-end technology ownership: Lexmark designs and controls its entire technology stack, enabling uniform support and enhanced lifecycle management.
- AI and predictive analytics: Lexmark’s Smart Refresh and Predictive Service leverage big data and digital twin technology to optimize uptime and sustainability.
Clients to Benefit From ‘Broader, More Integrated Portfolio’
The Quocirca report notes that MPS is evolving as a critical enabler for workplace transformation, helping organizations modernize infrastructure, reduce costs, enhance security and support hybrid workforces. The combination of Xerox and Lexmark is uniquely positioned to deliver integrated print and capture platforms, advanced analytics, and robust security solutions that address today’s most pressing business challenges.
“For customers, the opportunity to benefit from a broader, more integrated portfolio and a larger, unified service network is a strong positive,” Quocirca said in the report.
Covered By: Imaging Solution / Xerox
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