Partsbaba, a brand of the New Delhi-based M/S Complete Solutions is an online & offline provider of a wide range of printers, copiers, laptop parts & accessories, and plotter parts. Partsbaba is also a fast-growing provider of online training courses through Youtube videos in the fields of printer and copier repair and refilling services. Over 1000 people have already completed training via their online training modules and over 4000 are currently enrolled and taking training. They also provide certificates for those who complete training.
Mr. Sushil Sharma, Proprietor of Partsbaba shares, “For the last 3 years, we have been conducting technical training programs in the areas of printer, copier, and laptop repairing and maintenance through Youtube videos. The audience to our training programs includes people from printer, copier, and laptop repair shops, service engineers, refillers, and young people who want to start their own repair and service centers. We are getting very good response from the market and many young people are joining and finding the courses very useful. In the coming years, we will further expand the range and depth of our courses; we are expecting thousands of new people to join our courses.”
In addition to offering the training courses, Partsbaba also sells high-quality laser cartridge, printer and copier parts; plotter parts; thermal & barcode printer parts, toner Powders, laptop parts, tool kits, and Laser toner cartridges online via their own website and also offline through partners. The company has over 30,000 customers registered online from across India, of whom 7000 have already started purchasing. Partsbaba also provides free training and liberal technical support to their partners.
Mr. Sushil Sharma adds, “We have over 100 committed offline partners and we want to have at least one partner in every town in India in the coming years. We are looking for those partners who want to set up service centers, parts stores, etc. We will give them end-to-end setup and top class service support and tech training. We focus mainly on quality and affordability for the products we offer; we provide both unbranded as well as branded compatible spares. We also have our own brand YONKX for mono printer cartridges which is doing well.”
Partsbaba.com has its own well-equipped warehouse located in Okhla Industrial Area Phase-I (New Delhi) where they stock a wide range of parts for printer and copier machines of leading brands like HP, CANON, BROTHER, LENOVO, DELL, ACER, EPSON, HP DesignJet, etc. Partsbaba’s own in-house brand YONKX is a trusted name in toner cartridges. Partsbaba’s customers include printer repair shops, printer service centers, authorized service centers, plotter engineers, annual maintenance companies, and in-house corporate service centers. Partsbaba has a highly efficient and skilled technical team for providing technical support & hands-on practical training on laser printer service & trouble-shooting. The company works with high commitment to customer service and customer satisfaction.
Mr. Sushil Sharma concludes, “Our Mission is to connect to every printer & laptop service center to fulfill their requirement of parts and training. Currently, our online sales contribute to 80% and offline sales 20% of our total sales, but we are expecting our online sales to grow further in the coming times. We strive to deliver excellent quality products backed with committed service support. Trust and Quality are the two factors we strongly believe in. We are going to open a new warehouse in Mumbai, which helps us to cater to the customers in the west and south India regions. We are also looking for new trustworthy partners to join us. In addition to online classes, we are also planning Hands on Practical Printer repair training sessions in 2024. We are also working on registering our training courses with the concerned government agencies, so that our training certificates will become government recognized. Our present growth rate is very satisfactory, and we are aiming at an annual growth rate of 25% in the coming years.”