Canon and Lexmark Leaders in Contractual Print Services: IDC

In the recently released Worldwide Contractual Print and Document Services Hardcopy 2018–2019 Vendor Assessment by IDC, Lexmark and Canon were named as worldwide leaders. The latest report cites Lexmark as ‘being in a strong position to effectively address and manage customer environments and drive real digital transformation.’ The report states, ‘Lexmark continues to separate itself from competitors through its vertical market approach and consistent global service delivery.’ The report adds, ‘Combined with investments in cloud, IoT, and data analytics, Lexmark is creating a global service delivery platform designed to keep pace with evolving workplace dynamics.’

And the report Highlights from the IDC MarketScape report include: “Canon Global Services provides a strong foundation for consistent service delivery, supporting global regional, and local engagements. The breadth and depth of its technology, infrastructure, solutions, and services further strengthen the firm’s position in the market.’