Xerox has retained the top position in worldwide managed print services (MPS) for the fifth consecutive year, according to a new report by analyst research group Quocirca. As the world’s leading enterprise for business process and document management, Xerox helps companies optimize their printing infrastructure with MPS, and streamlines their communication and business processes to grow revenue, reduce costs and operate more efficiently.
The report says Xerox’s leadership position in a competitive marketplace is a result of diverse strengths, including continued development and investment in its mature MPS portfolio; the depth and scale of its service offering, which spans office printing, production printing, and IT and business process services; and its “deepened” broad range of assessment services. “Xerox has long-established, strong credentials in the MPS market,” said Louella Fernandes, associate director, Quocirca. “The strengthening of its software portfolio, particularly around its ConnectKey and workflow automation offerings, should help it drive more synergies between its content management and MPS offerings.”
The report, which offers an independent evaluation of providers, shows a marketplace continuing to evolve beyond core MPS services such as device consolidation toward driving improved business efficiency around paper-based processes. “As information in the enterprise continues to grow exponentially – in both paper and electronic form – so does the challenge to access and manage it,” said Don Dixon, senior vice president, Global Document Outsourcing, Xerox. “Quocirca’s report acknowledges our ability to deliver efficiency gains through new services.
Our enhancements help companies of all sizes manage information demands more effectively so they can focus on their core business.” As the long-time MPS market leader, Xerox combines technology and document management expertise with business process and IT outsourcing capabilities to address the “always-on” workplace and associated content explosion, and the impact on business productivity.