Ricoh named a Global Market Leader in MPS by Quocirca

Ricoh announced that it has maintained a leadership position for the fifth consecutive year in the Managed Print Services (MPS) market, according to a report from analyst firm Quocirca entitled “Managed Print Services Landscape, 2016.” Ricoh’s holistic approach to providing consistent, high-quality service to more than 4,000 customers of all sizes across verticals and continents has helped solidify Ricoh as a true leader in the space.

In the report, Quocirca notes Ricoh as “one of the few traditional print vendors to have effectively transformed its legacy brand image,” thanks in large part to its focus on “information management, mobility and the cloud” through “an extensive set of services that will appeal to organizations of all sizes.” The report goes on to identify Ricoh’s business process services and expansion into IT services as “strong differentiators.”
“This year, Ricoh continued to see growth in traditional MPS contracts, as well as successfully leveraging its expertise in business process optimization and information management to grow its customer relationships beyond what is typically thought of as MPS,” said Louella Fernandes, Associate Director of Print Services and Solutions at Quocirca.

“Quocirca recognized Ricoh as a leader among MPS providers because of its strategic acquisitions, multi-vendor MPS capabilities and wide range of horizontal and vertical solutions. Ricoh continues to not only grow but adapt to stay out ahead of and meet the evolving needs of MPS customers.

Ricoh delivers its MPS offerings to customers under its Ricoh Managed Document Services (Ricoh MDS) portfolio, and its capabilities are supported by more than 30,000 service professionals globally and five regional MDS competency centers. Ricoh works with its customers to adapt and optimize information processes to boost efficiency and address information security concerns, enabling enterprises to tackle the rising costs associated with an unmanaged print infrastructure.