Incorporated in 2005, Star Business Systems is a Ludhiana-based Exclusive Authorized Dealer of Kyocera Document Solutions India Pvt Ltd for their digital photocopiers, multi-functional devices, multifunction laser printers, etc in the Punjab state. They also provide Kyocera original copier and printer toners and spare parts. In an interaction with Imaging Solution, Prabhpreet Singh Malik (also known as Prince Malik), Proprietor of Star Business Systems, shares their company’s business profile and market strategy.
Prabhpreet Singh comments, “We deal only in Kyocera copiers and Kyocera OEM consumables. We don’t deal with any type of compatible consumables. Kyocera has their head office in Gurgaon (Haryana) and warehouse in Mumbai. We are getting good support and prompt supplies from Kyocera and our AMC is also doing fine. We have a good partner network in Punjab. We give prompt service support to our dealers and customers, as we have our own engineers and technicians to provide timely effective support to our dealers and end-customers.”
Star Business Systems has its authorized service center for Kyocera copiers and MFDs in Ludhiana and provides AMC services. The company, known for providing the superior quality business products in the market backed by efficient service, has evolved into one of the leading suppliers of Office Automation Systems and Document Solutions in all over Punjab. In a nutshell, the products and services of Star Business Systems include Kyocera B/W Photocopiers, color Photocopiers; B/W & color MFPs; AMC for Kyocera copiers and MFPs; OEM spare parts for Kyocera copiers and printers; OEM toners for Kyocera copiers and printers.
“The business has been low for the past few years and totally down after lockdown has been imposed in March 2020. With gradual lifting up of lockdown, we hope our business will pick up in the coming months. Right now our first concern is how to bring business back on to the track to the pre-lockdown level and recover our losses,” adds Prabhpreet Singh.
Star Business Systems are driven by a strong focus on value, quality, and integrity. We prefer to deal with office products which are designed to stand the test of time, offer the best experience, and give value for money. The current clients of Star Business Systems include Army, BSF, center & state government offices, corporate offices, banks and reputed organizations/industries, social institutions, religious institutions, schools and colleges, university, educational institutes, shopkeepers and document solutions service providers, all in the Punjab region.
Prabhpreet Singh concludes, “We have been constantly engaged in our endeavor to rapidly build a dominant presence everywhere as a provider of comprehensive document solutions that help customers streamline their business and cut operating cost. We are growing at an annual rate of 15%. In the future, we want to work only for Kyocera and expand our business. Overall we have satisfied our growth and performance.”
Star Business Systems has been continuously trying to upgrade its existing product portfolio and services, assimilating the latest trend in international technology, to meet the growing consumer demands in Punjab. Their vision is to delight their customers by offering innovative & quality office automation products at prices that make the economics work.