Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) has been named a market leader in MPS by Quocirca for its scope and breadth of its portfolio. In Quocirca’s latest ‘MPS Vendor Landscape, 2021’ report, Konica Minolta is recognized for having an offering that is “comprehensive, spanning digital print, IoT, artificial intelligence and augmented reality solutions.” Konica Minolta’s investments, particularly in IT services “enabled it to deliver on its strategy to provide integrated IT services and become a reliable partner for digital workplaces.”
Quocirca’s report notes that in the wake of the COVID-19 pandemic the MPS market has become more mature, and businesses are demanding more from suppliers. With 47 percent of workers now working remotely, organizations are seeking to adapt office capacity through the use of satellite offices and flexible working. The report finds that “56 percent of organizations rank workplace services in their top three selection criteria that would make them more likely to choose a specific MPS agreement, followed by Cloud Print Services (45 percent), sustainability services (30 percent) and managed security services (29 percent).”