Home Interview We are committed to total customer satisfaction through providing consistently high quality products and services

We are committed to total customer satisfaction through providing consistently high quality products and services

by Imaging Solution Bureau
jadi28-12-12

jadi28-12-12Jadi Imaging Technologies Sdn. Bhd. is a leading independent world class toner manufacturer and its products are exported to over 50 countries throughout the world. The company is committed to total customer satisfaction through providing consistently high quality products and services that meet or exceed the expectations of its worldwide customers.

“Our Vision is to be the biggest independent toner manufacturer in the world by 2015. With our globally competitive, high quality products, we are optimistic that we can further expand our operations and achieve our vision. We’re gradually increasing in the production of toners,” said, K.S.Liew, Executive Chairman/Group CEO of Jadi Imaging Technologies Sdn. Bhd, in a discussion with NCN Imaging Solution in ReChina Asia Expo 2009 at Shanghai. “About 95 percent of our revenues depend on exports. China is important market for us,” he added.

Jadi develops, formulates and manufactures toners for photocopiers, and laser printers. Headquartered in Selangor, Malaysia, it is an independent world-class toner manufacturer and exports more than 90% of its products to over 50 countries throughout the world.

“So far as Indian market is concerned, it is very important for us. It is growing well and it has huge potential. We are trying to implement the latest technology in the Indian remanufacturing market. At the end of the day, consumer always preferred high quality products. We are committed to total customer satisfaction through providing consistently high quality products and services,” said Liew.

The company is committed to total customer satisfaction through providing consistently high quality products and services that meet or exceed the expectations of our worldwide customers. Thus, the company’s research and development facilities are fully-equipped to develop and formulate toners that meet or exceed the quality standards of OEMs. The ISO 9001-2000 Quality Management System certification which the company received in April 2002 testifies to the company’s firm commitment to achieving the highest quality standards. “We belief that it must adopt the best Quality Management System to achieve the highest quality standards in order to succeed in an increasingly competitive global market,” added, Liew.

Jadi’s factory is located in the suburbs of Kuala Lumpur, the capital of Malaysia, and is fully equipped with the most advanced state-of-the-art production and quality control equipment as well as a pilot production plant to develop new products. An in-house research and development team conducts ongoing research and development to develop new products and improve existing products. “We have set up the new factory in Malaysia. The factory was also fully equipped with the most advanced state-of-the-art quality control equipment and research and development (R & D) facilities as well as a pilot production plant to develop new products,” said, Liew.

“The industry is almost organised globally. But India is growing market and it will organise very shortly. Gradually people understand the potential of remanufacturing market in India also,” opine Liew.
Enterprise 50 is Malaysia’s annual award program to recognize the achievements of enterprising home-grown companies that are vital players in the country’s economy. It is organized by the Small and Medium Industries Development Corporation (SMIDEC), an agency under the Ministry of International Trade and Industry of Malaysia, and Deloitte Malaysia, one of the country’s leading professional services firms providing audit, tax, consulting and financial advisory services.

The Award program is not for small and medium-sized enterprises alone but for all home-grown companies across all industries. Companies are evaluated based on their management and financial performance including management process, innovation, market strategy, technology usage, investment in training and research and development, profit growth, return on assets and export revenue.

“At Jadi we serve our customers better by providing comprehensive global product availability, unmatched research and development capabilities, technical support availability, high- quality products and solutions,” concluded Liew.

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