Home Interview “We are to provide services which focus on customer centricity rather than profit making motive in Indian market ”

“We are to provide services which focus on customer centricity rather than profit making motive in Indian market ”

by Imaging Solution Bureau

Axis Printing Consumables Pvt Ltd is a leading supplier for inkjets and laser toner cartridges in China. The company has its overseas branches in Thailand, Malaysia, and USA.  Every month Axis collects more than 200, 000 inkjets and 80, 000 toner cartridges. Recently the company established the office in New Delhi and started the operation very shortly with a motto to provide the environment friendly recycling solutions in the Indian Imaging industry.

 

 

“Our goal is to preserve the environment by reducing the amount of non-biodegradable waste from landfills around us. We are proud of what we made before and committed to calling more people to join our recycling solutions. We are regularly selling: empty used cartridges, inkjet, laser, remanufacture, toner,” said, Jeff Hong of Axis Printing Consumables Pvt Ltd.

Today, Axis Printing Consumables Pvt Ltd is a name synonymous with the complete range of printing accessories & solutions. With toner and cartridges products to offer, under numerous product lines, for a whole host of OEM’s, Axis is fast emerging as the most sorts after name in the industry.
“We are new entrant in the Indian market, so we have not much knowledge about this market. But we wanted to capture the Indian market through our product’s quality consistency and best rate. If the user has some problems in our product we definitely provide them satisfactory support with replacement of the products also,” added, Hong.

“We are here to provide services which focus on customer centricity rather than profit making motive in such competitive market.  If anyone will join with Axis then you will get transparency customer satisfaction with right guidance of our services along with the trust seal of Axis Printing Consumables Pvt Ltd. And, the end-users will recommend us two references on the basis of our Services with our best Quality Customer Support. For us every customer is king and king never bargains. So for every Customer the price of services is same and will never change because of which any kind of fraud or misrepresentation will not happened and customer transparency will be maintained as our prime objective,” said, Hong.

Axis Printing Consumables Pvt Ltd got best certification in China to work in the government organization. Axis listens to the voices of the customers attentively and understands their real needs. “Axis is focusing sincerely on developing new products that increase the value we offer our customers; on providing professional services to solve customers’ problems; on performing fact-based analyses; on continuous process improvements; and on managing hazardous substances and producing green products,” pointed out Hong.

“ Axis, as a team, have managed to shape our product offerings in a manner which is not only cost effective, superior in quality, and far more reliable that products offered by OEM’s. Our research and development team, work in tandem with industry specialists, in developing Axis products and solutions – an expertise that enables us to customize our offering as per your requirements,” said, Hong.

“Initially we didn’t expected profit but after one year we got this benefit. That’s why to maintain quality is the biggest task in the remanufacturing industry. And, on this front lot of players in this industry is not organized. Today, very limited company has followed the policy to maintain the quality product.  For this, we’ve dedicated team of professionals, driven by a single objective of providing you with the latest technology, on time, with utmost reliability, cost effectively,” concluded, Hong.

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